The Sole Proprietorship “KONSTANTINOS KALAVREZOS” (hereinafter referred to as the “Company”) has developed this Privacy Policy in order to inform the users and visitors of the website about the data they provide us and how it is used.

Visiting the Company’s website and accessing its content does not require or demand any user to register or provide any personal information. Personal data, such as email addresses, is collected only from users who consciously and voluntarily provide it in order to further communicate with our company.

Users provide their personal information through a contact form in order to get in touch with our company for questions related to our services or any information relevant to our field and the support we can offer. These details are used solely to enable us to respond to any communication.

The Company is committed to protecting its clients’ privacy and takes its obligation regarding the security of their personal data seriously, fully complying with Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation – GDPR).

This policy sets out the following:

• The personal data we collect and process due to your relationship with us as a customer and through your use of our website and electronic services.
• Where we obtain the data from
• What we do with this data
• How we store the data
• To whom we transfer/disclose this data
• How we address your data protection rights
• How we comply with data protection regulations

All personal data is collected and processed in accordance with European Union data protection legislation.
The Company is the data controller of all customer personal data collected and used for the purposes of the European Data Protection Law.

Our company is registered in Greece and its official address is MYSTRA 113, 16561 ANO GLYFADA, ATHENS.
This policy outlines the types of cookies we use, how we use them, and how you can control and manage them.

We may collect the following categories of information:

• Email address
• Additional information, such as your website URL
• Communications you exchange with us or direct to us via letters, emails, chat, calls, and social media

Your data may be used for the following purposes:

• Provision of products and services you request: We use the data you provide to inform you and deliver the services you request, such as offering e-commerce services through the Website.
• Communication with you in case of scheduling a meeting or video conference. We send you communications regarding meeting or video conference scheduling if such a need has arisen from our previous communications and has been agreed with you as the next step. These communications are not promotional and cannot be opted out of.
• Administrative or legal purposes: We use your data to address disputes or claims, or even for statistical analysis and marketing analysis, system testing, customer surveys, maintenance, and development. Note that we may also carry out profiling activities using the data we collect from you for statistical and marketing analysis purposes. Any profiling activity will only be performed after your consent and with maximum effort to ensure the accuracy of all data used in such profiles. By providing personal data, you explicitly agree that we may use it to carry out profiling activities, in accordance with this Privacy Policy.
• Security, health, administration, crime prevention/investigation: We may transfer your data to government authorities or law enforcement agencies to comply with legal obligations.
• We use your data to manage our relationship with you as a customer, improve our services, and enhance your experience.
• From time to time, we contact you electronically and provide information about new products. However, you can choose whether or not to receive such communications by stating your preference during the first contact with us or at any other time. Additionally, every marketing email will give you the opportunity to indicate that you no longer wish to receive such direct marketing material.

We process your personal data only when we have a legal basis to do so. The legal basis depends on the reasons we have collected and need to use your personal data.

In most cases, we need to process your personal data in order to enter into a service agreement with you.

We may also process your personal data for the following reasons:

• To comply with a legal obligation
• Because you have given us your consent to use your personal data (e.g., for marketing or informational communication purposes)
• Due to our legitimate interests in operating as an internet services company (e.g., for administrative purposes)

Only individuals aged 18 and over can give their own consent. For children under this age, parental or legal guardian consent is required.

We do not retain your data for longer than necessary to fulfill the purposes for which it is processed. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the purposes for which we process it, and whether we can achieve those purposes by other means.

We also consider the time periods we may need to retain personal data to meet our professional or legal obligations or to respond to queries and protect our legal rights.

When we no longer need your personal data, we delete or securely destroy it. We also consider whether and how we can minimize the personal data we use over time and whether we can anonymize it so that it can no longer be associated with or identify you. In such cases, we may use the data without further notice.

We follow strict security procedures when storing and disclosing your personal data, as well as in protecting it from accidental loss, destruction, or damage.

We may disclose your data to trusted third parties for the purposes outlined in this Privacy Policy. We require all third parties to have appropriate technical and operational security measures in place to protect your personal data, in accordance with European Union data protection legislation.

We may disclose your personal data to the following third parties for the purposes set out in this Privacy Policy:

• Government authorities, law enforcement agencies, and regulatory bodies for compliance with legal requirements
• Trusted internet service providers, whose cooperation is necessary for us to provide you with our services, e.g., data centers, web hosting companies, social networks, cloud service providers, and email marketing services that assist the marketing team with conducting customer surveys and running targeted marketing campaigns, etc.
• Legal and other professional advisors, courts, and law enforcement agencies in all countries where we operate, in order to exercise our legal rights arising from our contract with you
• Trusted auxiliary partners, who may promote or provide products and services related to our business on our website. We are not responsible for the use of your personal data by third parties when their use is permitted for their own purposes. For more information, please consult their privacy policies.
• Social networks: Through our website and applications or before your visit to our website and applications, you may access third-party social networks. When you are logged in with your social media account, we will receive the personal data you choose to share with us through these social networks according to their privacy settings, in order to improve and personalize your use of our website or application. We may use social media links on our website or application. This will result in your data being disclosed to the provider of your social network and possibly displayed on the profile you maintain on the social media and accessible to others in your network. Please consult the privacy statement of these third-party social media providers to learn more about these practices.

This website uses cookies so that we can improve the services we offer you and provide specific features you may find useful. Visit the websites of our partners for information regarding their privacy and cookie policies.

Cookies are small text files that are transferred to the hard drive of your computer through your browser so that we can recognize your browser and monitor visitors to our website. In this way, we better understand which products and services are most suitable for you. A cookie contains information that will allow us to recognize your computer when you browse our website so that we can assist you in completing your navigation. Most browsers automatically accept cookies, but if you wish, you can change your browser settings to accept, reject, or delete cookies. The “Cookies preferences” option in the toolbar of most browsers explains how to prevent your browser from accepting new cookies or how to disable all cookies. If you choose to change these settings, you may find that some functions and features do not work as intended. The cookies we use do not identify any information stored on your computer. For more information about the cookies we use, please visit the Cookies Policy.

For more information about cookies and how to prevent their installation, visit the following website: http://www.allaboutcookies.org.

If you have any questions regarding this policy or how we handle your personal data, contact us at info@aldik.gr. You have the right to submit a complaint at any time to a supervisory authority. The Hellenic Data Protection Authority is the main supervisory data protection authority for the Company, as the data controller.

Under certain conditions and by law, you have the right to:

• Be informed whether we hold personal data about you and, if so, what data and why we hold/use it.
• Request access to your personal data (commonly known as a “data subject access request”). This allows you to receive a copy of your personal data we hold and verify if we are processing it lawfully.
• Request correction of your personal data we hold. This allows you to correct any incomplete or inaccurate information we have about you.
• Request deletion of your personal data. This allows you to ask us to delete or remove personal data where there is no reason for us to continue processing it. You also have the right to request deletion where you have exercised your right to object to processing (see below).
• Object to the processing of your personal data when we rely on legitimate interest (or a third party’s interest), but your particular situation makes you want to object to that processing. You also have the right to object when we process your data for direct marketing purposes.
• Object to automated decision-making, such as profiling, which should not be subject to automated decision-making using your personal data or profile.
• Request restriction of processing of your personal data. This allows you to ask us to suspend processing of your personal data, for example, if you want us to verify their accuracy or the reason for processing.
• Request transfer of your personal data to you or another party (commonly known as the right to “data portability”) in an electronic and structured format. This allows you to receive your data from us in a usable electronic format and to transfer it to another party electronically.
• Withdraw consent. In limited cases where you have given consent for collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw your consent at any time for that specific processing. Upon receiving your withdrawal, we will stop processing your data for the purpose(s) you initially agreed to, unless we have another lawful basis to process it.

If you wish to exercise any of these rights, please send an email to info@aldik.gr or contact us by mail at MYSTRA 113, 16561 ANO GLYFADA, ATHENS.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with your request in such cases.

We may need to ask you for specific information to confirm your identity and ensure your right to access your data (or to exercise any of your other rights). This is an important security measure to ensure personal data is not disclosed to anyone who does not have the right to receive it.

We may update this Privacy Policy from time to time by publishing a new Privacy Policy on our websites. When we update this Privacy Policy, we will indicate the date of the latest update by changing the “last updated” date. Unless otherwise stated, updates to this Privacy Policy take effect immediately upon their publication. If we make a material change to our Privacy Policy, we may take reasonable steps to notify you, for example, by posting a banner or a pop-up message on our websites.